36bdResponsible Gaming at — Your Protection is Our Priority
Enjoying entertainment and keeping yourself safe go hand in hand. 36bd believes that building healthy gaming habits is every player's right. On this page, you'll find guidance on managing your time and money, recognizing warning signs, and getting support whenever you need it.
Our Commitment
36bd places the highest priority on every player's mental and financial wellbeing. Gaming should always be a source of enjoyment — never stress or anxiety.
What Is Our Commitment to Responsible Gaming?
For 36bd, responsible gaming is more than just following rules — it's a genuine commitment reflected in everything we do. We believe gaming should be a form of entertainment, never a solution to life's problems. That's why we're dedicated to creating an environment where every player can enjoy gaming consciously and safely.
Our platform offers a range of self-regulation tools to help you stay in control of your gaming habits. We regularly promote responsible gaming awareness among our users and point them toward professional support when needed. The 36bd support team is always here to ensure your gaming experience remains positive and enjoyable.
We recognize that gaming can become a challenge for some people. With that reality in mind, 36bd is committed to being an open, empathetic, and proactive platform. Our goal is for every user to enjoy gaming while staying happy, healthy, and financially secure.
What Warning Signs Should You Watch Out For?
Problematic gaming habits often develop gradually and can be hard to recognize in the early stages. Certain behaviors and feelings may indicate that gaming is having a negative impact on your life. Use the checklist below as a helpful reference — for yourself or someone you care about.
- Feeling a constant urge to keep betting more in order to chase back money already lost.
- Spending beyond your set budget and being unable to stick to your limits.
- Spending excessive time gaming at the expense of family, friends, or work.
- Lying to or hiding gaming activity or spending from family and friends.
- Feeling anxious, restless, or irritable when not playing.
- Spending money set aside for daily living expenses on gaming.
- Repeatedly trying to stop gaming but being unable to do so.
If you recognize one or more of the signs above in yourself, pause and take the opportunity to get some help. It's not a sign of weakness — it's a sign of self-awareness. Reach out to the 36bd Help Centre. We're here to support you, without judgment.
How do you set time and budget limits?
Set aside a fixed amount each month for gaming — an amount you can afford to lose without it affecting your daily life. Never go beyond this budget. Think of it as a commitment you make to yourself.
Before each gaming session, decide on a time limit for yourself — for example, one or two hours. Set an alarm or timer, and when the time is up, stop playing regardless of the outcome.
If you reach a set loss limit, stop playing for the day. Chasing losses in an attempt to win back money almost always leads to even greater losses.
Track how much you spend on gaming each week. Keeping a record of your spending habits builds awareness and makes it easier to keep costs under control.
Gaming should always be a form of entertainment — not a way to make money. Ask yourself at the start of every session: "Am I still enjoying this?" If the answer is no, take a break.
Take at least two or three completely gaming-free days each week. Use that time for family, friends, or hobbies — it goes a long way toward maintaining a healthy mental balance.
What self-control features are available at 36bd?
The 36bd platform offers a number of effective tools to help you manage your gaming experience mindfully. These features are activated at your request and your privacy is fully protected.
Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. To increase a limit, a 24-hour waiting period applies — giving you time to make a calmer, more considered decision.
You can pause your account at any time for anywhere between 24 hours and 30 days. During this period, you will not be able to log in or place any bets — giving you the chance to step back and make clear-headed decisions when you need it most.
If you feel you need a longer break, you can use the self-exclusion feature for a period ranging from 6 months to 5 years. During this time, your account will be completely inactive and all promotional communications will be stopped.
Log in to your account at any time to view your gaming history, total spending, and session duration. This transparency helps you stay aware of your own habits.
To learn more about or activate these features, please contact our Help Centre Get in touch. Our support team is ready to answer all your questions and help activate any features you need.
How Do We Protect Minors?
36bd enforces a strict age verification policy, and anyone under the age of 18 is strictly prohibited from opening an account or playing any games. Age is verified at the point of registration, and additional identity verification may be carried out when necessary. We believe that protecting children and young people is a social responsibility that 36bd takes seriously at all times.
If you have children or teenagers at home, we recommend using parental control software on your devices. Always keep your account password and login details private and never share them with minors. Make sure to log out after every gaming session so that no one else can access your account.
If you suspect that a minor has accessed your account, please contact our Help Centre let us know. We will investigate promptly and take the necessary action. Thank you for working with us to keep minors safe.
Keep in mind: Gaming by minors is also prohibited under applicable law in Bangladesh. 36bd always operates in compliance with legal regulations and cooperates with the relevant authorities. We reserve the right to suspend or close any account where a violation is identified.
How do you maintain a balance between gaming and everyday life?
Gaming should be a small part of a healthy life — not your whole life. Spending time with family, staying focused on work or studies, exercising, and taking part in social activities are all essential parts of a fulfilling life. 36bd wants every one of its users to maintain that balance.
If you feel that gaming is negatively affecting your work, relationships, or health, that's an important sign it may be time to take a break. Sometimes opening up to someone you trust, or getting involved in a new hobby or activity, can make a real difference. Remember — asking for help is a sign of strength, not weakness.
Spend quality time with your loved ones. They are your greatest source of support, and your wellbeing matters deeply to them.
Regular walking, exercise, or sport helps reduce stress and lift your mood. Set aside a little time each day to stay active.
Spend time reading, cooking, art, or any creative pursuit you enjoy. A variety of activities keeps your mind fresh and energized.
When and how should you seek professional support?
Dealing with a problem on your own isn't always possible — and that's completely normal. If gaming has become a serious issue in your life, reaching out to a trained professional is both an effective and courageous step. A mental health specialist or counsellor can help you understand your habits and work towards meaningful change.
Mental health services in Bangladesh are growing steadily, with counselling available through both public and private providers. Reach out to the mental health department at your nearest hospital or health centre. Many organizations offer confidential support free of charge or at low cost.
36bd does not provide direct medical or counseling services, but we always encourage our users to seek professional support when needed. Our Help Centre The team is always ready to point you in the right direction. Remember — there's no shame in asking for help. It's a brave and smart decision.
Responsible Gaming — Frequently Asked Questions
You're not alone — we're always here for you
36bd's responsible gaming team is always here to support you. For any questions, concerns, or assistance, please reach out to our help center. Your wellbeing and happiness matter most to us.